Return Policy

We take the utmost care to ensure that the product that you receive is exactly what you expected. Our goal is to resolve any problems as quickly and painlessly as possible. To provide the very best service possible, we request that you e-mail us immediately upon receipt of any merchandise you feel is defective, damaged, not as advertised, or simply not what you expected.

To return an item, e-mail our Customer Service department (customerservice@discountgiftsetc.com) within 7 business days of receipt of your order to receive a Return Authorization (RA) number. Provide a brief description of the defect or the reason the product is being returned.

NOTE: Shipping fees are not refunded